Amwell ~ Convenient, Affordable Care from the Comfort of Home #MomsLoveAmwell #Amwell

by Heather


Disclaimer: Compensation was provided by Amwell via MomTrends.  The opinions expressed herein are those of the author and are not indicative of the opinions of Amwell or Momtrends.

Mental Health. By just hearing these two words we create an image in our head. We think about our own personal experience, the experiences of a friend or family member, or perhaps relate it to the media and a movie that we recently watched or article that we recently read. What is most intriguing is just how powerful these two words are; yet still so taboo. Think about it, at the mere mention of mental health, most tend to shy away. Maybe they simply don’t know what to say, maybe they don’t understand it because it is not something they have personal experience with, or perhaps they are among the thousands that suffer and simply don’t know what to do.

In my home, it is because I suffer and nobody knows what to do and sometimes what to say. I’ve had mental health “problems” since I was a teen. They became very real when my father passed away when I was fourteen years old and we’ve been teeter-tottering our way through a love hate relationship ever since. Some days, weeks, and months are better than others and some are worse; often much worse. But often there is so much going on that I can’t or as my husband would put it, I won’t take a time out to take care of an important part of our family, me. I don’t imagine I am very different from a lot of parents. In addition to holding a full time job, many parents juggle the joys of parenthood that include soccer practice and games, dance class and competitions, homework, bath time, making dinner, doing laundry, reading time, packing lunches, and a million other things that we take care of at home. With everything going on we can’t imagine adding one more thing to do to our “to do” list so we keep moving forward and risk neglecting ourselves in an effort to keep everyone moving forward.

Unfortunately, sometimes moving forward just isn’t enough and we are left with feelings of worry, doubt, helplessness, and anxiety. But what are busy moms and dads supposed to do? If you have any experience with the mental health field you know that this isn’t a system that anyone would classify as simple. In the state of Ohio, any provider that you call has a 6 to 8 month waiting list just to get an appointment and that is if you are lucky enough to find someone that takes your insurance. More than once I have asked, “What am I supposed to do for the next 8 months when I need help now?” The response is always the same and I am informed to go to an inpatient care facility if things become unbearable. Fortunately for me, I’ve never had to resort to that but what about the people that really need help and need it now?

Let’s take this a step further, let’s say I wait the 6 to 8 months it takes for my appointment; assuming it is only that long and the doctor’s office doesn’t call to reschedule. Then I have to take time out to get cleaned up, find child care, drive to the facility (which can easily be 30 to 60 minutes away, one way), wait in the waiting room, and then drive home. That is two to three hours of time lost for one appointment. Hmmm, let’s think about this for a second. I’m already extremely busy and anxious about everything on my plate. So I take time out to “disappear” for two to three hours and that is supposed to reduce my anxiety? Yeah, not so much!

Okay, let’s go all out. Let’s say you find someone to watch your little one(s), you get cleaned up, drive to the doctor’s office, have your appointment, and it is a complete bust. Maybe your personality didn’t mesh well with the doctor’s or you didn’t like the responses you received. Maybe you didn’t get as much out of the appointment as you had hoped you would. Perhaps they suggest meeting weekly and suddenly you have a new level of anxiety because you have to figure out how to perform this disappearing act on a weekly basis. Or, as I have experienced, you leave feeling worse because the visit added to your problems instead of taking away from them. Then you are left with three choices. First, you could continue seeing the doctor that you didn’t have a good rapport with. Second, you go back to the drawing board and prepare for another 6 to 8 month wait, AFTER you find a doctor that is accepting new patients and takes your insurance. Third, you give up and go back to your family “to do” list.

These all sound really bad but they are all very real and situations that I have dealt with personally in the last 2 years. Sometimes even when we try to take care of ourselves it isn’t that simple or easy or at least it wasn’t.

Thanks to a program that I was recently introduced to, I’ve been able to add the word “simple” back into my vocabulary when discussing mental health and how to approach it. This is all courtesy of Amwell!



Amwell is the nation’s largest telehealth company, connecting users with board-certified, licensed doctors, dieticians and psychologists for immediate and live, online visits—day or night, on either mobile or desktop. 

We employ primary care, specialist physicians, licensed behavioral therapists and registered dietitians to meet our patients’ health and wellness needs. Some general conditions our doctors encounter include: minor illnesses and injuries, general health and wellness concerns, prescription refills, and chronic condition management. 

Amwell doctors are available 24 hours a day, seven days a week, and are dedicated to keeping you healthy — all from the comfort of your home.  Amwell behavioral health therapists are available during business hours 8am – 8pm and typically require a scheduled appointment prior to a visit.

 My favorite thing about Amwell is the convenience. I am able to contact them to request a therapy session and often they are able to accommodate my request the same day or within a couple of days and all from the comfort of my home. This means I don’t have to find someone to watch my daughter, I don’t have to take time out of my work day or evening to drive to the doctor’s office, wait in the waiting room, and pray that our personalities mesh, and the results are mental bliss. Now all I need is my smartphone (a tablet or computer works, too) and a comfortable seat and I am ready to my appointment.

Amwell’s behavioral health services are available nationwide and include a network of more than 350 therapists, social workers and psychologists. And this, this right here is extremely important to me. What that means is if I have an appointment with a therapist/counselor and don’t feel as though we were a good match, I simply select another provider for my next appointment. No hassle, no waiting period, just a simple request.

Amwell’s mission is prioritizing the mental health of moms (and dads). Their approach is convenient, affordable, and private. Here are a few examples of situations in which Amwell therapy can help:

  • Trauma and Loss
  • Stress and Anxiety
  • Infertility Stress
  • Changes in Mood
  • Postpartum Support
  • Parenting Issues
  • Anger Management
  • Financial Challenges
  • Substance Abuse
  • Relationship issues

Amwell takes your privacy very seriously. Your visits with our doctors, dieticians and psychologists are secure and HIPAA compliant and are accepted by many major insurers, with more added every day.  Enter your health insurance information for a lower cost visit.



Amwell was created by doctors and was voted most popular consumer telehealth app worldwide in 2014 according to App Annie, with more than 1.3M downloads. Amwell is the first telehealth service awarded accreditation by The American Telemedicine Association and the first telehealth platform to integrate with Apple’s Health App. Amwell is the only service that allows you to select the doctor you want to see for an on-demand visit.

Still not sure? Here are a few more reasons …

Lower cost. Consumers expect online behavioral health visits to be cost-savers; with in-office visits costing, on average, $165 for first-time patients according to the Healthcare Blue Book, Amwell offers a $79-95 therapist or psychologist visit – a savings of $80+ per visit.  Insurers are beginning to cover telehealth visits as well, rendering the cost of the visit to be just the copay!

Accessibility.  After hours or weekend availability.  Great for those who do have transportation or when you don’t feel well enough to drive and those who are newly relocated and don’t have providers yet.

Convenience.  Consumers are looking for a faster appointment.  Amwell staff therapists may be able to see you that day or in the next couple of days – and all from the comfort and convenience of their own home. No babysitters needed, no time taken off from work, no hassle and total privacy.

Are you interested but still feeling a little uncertain? Let Amwell help!


Amwell’s goal is to help and they can do so without you having to take a lot of time away from your family and busy schedule. Try Amwell now using coupon code MOMSLOVEAMWELL and your first visit will be just $1. Simply enter the coupon code at checkout.

To learn more about Amwell check out their social media outlets:   Facebook | Twitter | Instagram | Pinterest


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Shannon October 28, 2015 - 9:05 pm
Thank you for sharing this with me, it is hard for me to make appointments and keep them and this sounds like something would help lots of people like us.
Heather Pfingsten October 28, 2015 - 10:41 pm
I can’t even tell you the sense of relief I had knowing that I would be sitting in my safe zone while having a conversation that made me uncomfortable. I was in my comfy clothes, in my comfy chair, and even had a blanket on because it just made me feel more at ease. Overall, I am so excited that this type of service is available! I hope that you check it out and it provides you with some relief.
lisa October 29, 2015 - 11:05 am
That sounds like an excellent service. Many of us do suffer, but are afraid to speak up because it is taboo.And like you said, they put you on a long waiting list. If you had a broken arm, would a doctor tell you to come see him, or her in a few months? Mental health is just that. We are a whole person and can have problems with every part of ourselves. Attitudes in general need to change. Sorry for the rant!
jo October 29, 2015 - 5:18 pm
I am so sorry to hear that you lost your father at an early age and that you are somehow suffering and nobody knows. It's good that you've somehow vented your feelings here. I think blogging is right for you, so you can always share what you want and nobody will judge you. That way, your mental health will be okay. Anyway, my husband mentioned about telehealth last year but I never really looked into it. I am going to check Amwell site too and tell him about it.
Heather Pfingsten October 31, 2015 - 12:07 am
Thank you for your kind words. If this is something that your husband could benefit from, I hope that he finds the right "fit" for him!
Stacie @ Divine Lifestyle October 29, 2015 - 5:18 pm
Amwell is the best idea ever. I'd much rather see a doctor in my home rather than having to drive somewhere.
Robin Rue (@massholemommy) October 29, 2015 - 6:19 pm
This sounds like an awesome service. I would definitely consider using this if I couldn't get out of the house to see my real doctor for some reason.
Chubskulit Rose October 29, 2015 - 7:03 pm
Amwell is such a great service option especially for a Mom who doesn't like to drive like me! That would save time and money.
Jeanette October 29, 2015 - 7:14 pm
This is great for those that can't go out for whatever reason. I knew a few people that had a phobia of going in public and they would love this. I will have to keep this one mind when I see them next.
Heather Pfingsten October 31, 2015 - 12:08 am
Unfortunately, this has been a problem of mine. It makes things a bit easier if you can stay in your comfort zone and talk to someone. I hope this will help some of your friends. :)
lisa October 29, 2015 - 10:14 pm
I think this is a great service. Especially when it comes to certain health or mental health issues, sometimes people don't want to be in an office talking about it. Being in the comfort of your own home would be nice.
Heather Pfingsten October 31, 2015 - 12:09 am
Exactly! You get it!!
Ourfamilyworld October 30, 2015 - 3:59 am
Amwell sounds like a great service. There are times that I'm stuck in the house and can't go to the clinic, I'm glad Amwell will be there to answer my concerns.
Valerie October 30, 2015 - 4:56 pm
This is such a neat service. I would use it for sure!
Claudia Krusch October 30, 2015 - 11:04 pm
This sounds like a great service! I will definitely check it out!
HilLesha October 31, 2015 - 3:53 am
I love the convenience of Amwell! For an example, it's perfect for those occasions where you don't want to leave the house to see a doctor because of bad weather - you can simply talk to one via your phone in the comfort of your home.
Emma Spellman October 31, 2015 - 4:08 am
This is perfect for me especially during winter because I don't want to leave the warm house.
jataya November 1, 2015 - 12:18 am
Amwell is an interesting concept. Everything seems to be moving into the technological world. I am not surprised that medical appointments will be the next thing to move to the world wide web!
Maureen November 1, 2015 - 5:22 am
This is such a great thing to have and will definitely help a lot of people. I'm sorry to hear about your father passed away when you were that young and for all your struggles. Having a help 'line' at the comfort of your own home is really great.
Rosey November 1, 2015 - 6:26 am
I think it's wonderful that Amwell is providing such a service. It is definitely something I am sure many will appreciate.
ashleigh November 1, 2015 - 9:17 pm
Those are some very great reasons to use it! My grandmother lost her father when she was younger and she said it always affected her, sorry to hear for you as well. Glad to see there are things trying to help.
Edna Williams December 30, 2015 - 10:21 am
Thank you! That is an interesting service!

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